This is because Ducati has found quality issues with the valve guides on some of the V4 Granturismo motors, which could lead to excessive wear and could cause the engine to lose power and ultimately fail at the head.
The issue stems from one of two parts suppliers that make the valve guides for Ducati, and despite quality controls before the Multistrada V4 went into production, the factory in Bologna has discovered issues with the parts’ longevity.
To remedy the issue, Ducati is going to replace the engine’s on the affected Multistrada V4 bikes with new motors that have just been built in Bologna.
For the North American market, this means that 60 models (44 in the USA, 13 in Mexico, and 3 in Canada) will be affected by this recall, and will see their engine’s completely replaced by Ducati North America
For their trouble, affected North American owners will be compensated by Ducati in three ways: they will get 1) two years of free official annual maintenance, 2) a free radar software upgrade ($850 + labor), and 3) a $1,500 voucher good for Ducati apparel or accessories.
Ducati dealerships will also have to stop-sale on any Multistrada V4 models noted to have the valve guides from the affected parts supplier, until those engines can also be replaced through the recall program.
Priority is of course being given to bikes that have already been sold and are in the customer’s possession.
Ducati dealers are being instructed to contact affected Multistrada V4 owners, but concerned riders can contact Ducati Customer Services, toll free at 1-888-5446.
Source: Ducati North America