Before today, if you had looked up the word “biker” in the Oxford English Dictionary, you would have found the following definition: “a motorcyclist, especially one who is a member of a gang: a long-haired biker in dirty denims.” With statical studies showing that only 9% of Britain’s bikers fit the long long-hair and “dirty denims” stereotype, 74% of all British motorcyclists felt the definition was inaccurate. Bowing to pressure from Great Britain’s motorcycling community though, Oxford University Press (the publisher of the Oxford English Dictionary) has redefined “biker” to fit with slightly more modern perceptions.
Blasphemy, heresy, stupidity, sacrilege, un-American, and downright irreverence. Go ahead, get all those words out of your system. I’ll wait. The default opinion of marketers, analysts, and the general population is that Harley-Davidson has one of the strongest brands in the United States, this being confirmed by the fact that every business student in America has studied Harley’s marketing efforts if they’ve ever taken a brand management course. So why would I start a three-part series on how to fix Harley-Davidson by arguing to change one of the most revered marketing houses in the motorcycle industry?