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H-D1 Factory Customization

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Last week Harley-Davidson reached a deal with the leadership at the International Association of Machinists and Aerospace Workers (IAM) Local 176 and the United Steelworkers (USW) Local 760 labor unions, but details on the deal were under wraps until the labor unions’ membership at Harley-Davidson’s Kansas City plant could vote on the deal. Ratifying the seven-year contract, Harley-Davidson will be implementing a new production operating system that is being rolled out across all of Harley’s production facilities, including the Missouri plant.

While Harley-Davidson’s new production system is expected to provide greater flexibility for seasonal and other volume-related production changes, it will also allow for great flexibility in customizing customers’ bikes directly on the assembly line. Harley-Davidson has been touting its H-D1 factory customization service, and this new production system would appear to be the back-end changes necessary to make that program possible. We imagine the union members cared less about this added flexibility in Harley’s production line, and were instead more concerned over the 145 workers who would be moved from full-time positions to flexible positions.

As much as we harp on the them, Harley-Davidson really is one of the few motorcycle companies that truly seems to grok the idea that motorcycles are about personal expression, and are an extension of a rider’s personality. This simple understanding has lead to the company’s brand marketing and lifestyle business strategy being taught in business schools around the world, tattoo parlors keeping a healthy array of Bar & Shield designs at the ready, and ensuring the State of South Dakota stays out of Canadian hands.

So it should come as no surprise then that the Milwaukee based company has started a factory-level customization program that will allow Harley-Davidson customers the ability to purchase a nearly one-of-a-kind motorcycle that is built from Harley’s 8,000+ genuine parts & accessories, which will then be built at the factory and shipped to the customer’s local dealer.